I had a split heat pump system installed by Apollo. The entire experience was completely professional, from returning my call, meeting with me, addressing my questions, presenting the proposal, site inspection, a courtesy call the night before installation, the installation, and then the follow up after installation.
Now the kicker, I am a contractor, and a bit critical. Nothing could have been done better. After installation, the crew cleaned up the job site (my home) and left it just as they found it. Neat and clean. They even worked overtime to finish the job in one day so that we had to not be interrupted a second day. Worth every dollar.

The Joan Nicole Prince Home is a home for the dying that provides 24 hour care to 2 residents free of charge the last 3 months of their lives. Apollo and their staff, especially Marc Gladding-GM, Lisa Warner-Assistant and Joseph LaFreniere-Sales, have been so accomodating and helpful to the home! They have provided fast and courteous service and we are so very grateful to them!!! Thank you Apollo :)

I did not anticipate buying a hot water heater 3/4/20. But when I saw the water under my hot water tank I called Apollo to see if they could help. Kathryn was able to dispatch Justin. He could come between 12 and 4 to assess the situation. By 1230 he arrived. Yes it was leaking no they couldn’t fix it. Yes they could replace it. Yes it could be today. Quoted me a price. And by 430 hot water was restored, up to code. Did I pay more than I wanted yes. Could I have shopped around and found someone to who might have cost less, probably. But based on my experience I am a satisfied customer. The customer service and expertise were outstanding. And they have 24/7 service. I will now have a contract with them for all my heating/cooling equipment. I would recommend this company highly.

Scheduled the cleaning of my natural gas furnace with Apollo Heating after speaking with them at the Home Show. SIDNEY from the office called and worked out a date and time. Sean, the technician, called while en-route and arrived exactly on-time. Once working on the furnace, SEAN was extremely professional. The quality of the cleaning and inspection of the furnace was readily apparent as SEAN explained his findings and the extent of his work. I have never felt more confident after a service call on my home furnace that I did after speaking to SEAN about the work he performed. I would recommend Apollo to anyone looking for professional, competent and trustworthy work on what is surely the most important part of a HVAC system in Upstate New York.

Mike Neale was a fine, courteous technician. He called me consistently to give me an update as to when he would arrive. My house was literally a meat locker on the coldest recorded winter night of the year! He diagnosed the problem post haste and restored my heat. So all's well that ends well!