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I recently used Design Air to replace a 26 year old furnace with a brand spanking new high efficiency furnace. The team at Design Air is top notch. They are very professional, on top of all the details, and very easy to work with. Their work is great. In addition, they also worked with me to insulate some exposed duct work to make sure air flow stayed warm.
I would recommend Design Air to anyone. Great choice. Great service. Great to work with.
It is time to update my post about Craig and add a new member of the the Design Air Team, Jack! How does this company do it? Each person that I work and/or speak with are kind, thoughtful, informative, knowledgeable and prompt with an answer or scheduled appointment. Jack was no different. He knew about my system was only 3 years old but that did not stop him from going over every detail to get me ready for the air conditioning season. He informed of what he was checking and why he was checking it. He was neat, thorough and pleasant to work with. Once again...hooray for Design Air and Jack!
Craig came to service my air conditioner. Craig was friendly and efficient. He was neat and serviced the air conditioning system in a timely matter. He was friendly and explained what he did. I will ask for him to come service my heating system when needed. Thank you Craig.
Jack R was the technician assigned when we had an issue with a pump over the weekend. This was an emergency call and he responded within minutes, arrived at our house shortly after and fixed the issue. He explained everything along the way and even provided preventative maintenance advice. He is truly a great technician and I will be requesting him again when we need a maintenance checkup or need an issue resolved. Truly great service!!!!
Craig H. did a fantastic job of servicing our air conditioning system today. He arrived on time and proceeded to do a thorough job of examining everything and explaining what he was doing as he went. Our unit uses two filters that are an uncommon size and Craig had checked the notes on our file and brought the correct ones (this does not always happen). He was also very cheerful and friendly. My dealings with this company have always, without fail, been very positive.