GreenHomes America is the single unbiased source more homeowners turn to for improving the comfort, livability, air quality, safety, durability and energy efficiency of their homes. And in the process they increase the resale value of their homes.
DA has provided consistently good service over the years. I use DA for spring and fall maintenance on my systems. The techs (Kevin and Dan) are professional, courteous and knowledgeable. They also share helpful tips for maximizing operations.
Unlike other companies I used for other services, DA does not use uncomfortable high pressure sales tactics. They are happy to answer questions and make recommendations. The customer makes the decisions.
The one complaint I have is the service scheduling during peak season. That is expected for a company that has a long list of happy clients.
Bill Y was professional, did his job completely, didn't try to sell me anything extra, and worked quickly. He was great.
Design Air may be a bit pricey, but they are well worth it. They do a great job and they stand behind their work. I've used them many times and they are always great.
Called Design Air at 5pm because AC was not cooling.. They dispatched Jack Rome who arrived at 6pm (amazing and in a heat wave)
Jack did a diagnostic survey, checked attic and thermostats and the outside compressor. He was efficient, highly competent . Determined that the Freon needed a charge & did so and within an hour we were cooled down. He advised of the benefit of a Freon line dye test to be sure there was no physical leak. He was not doing a “sales” job. He explained everything he doing and why in a way that a non-tech could understand.He was extremely pleasant to deal with.
He’s a great addition to the Design Air team.
11/18/20Today Jack returned to examine whether the Freon dye test disclosed any leaks. It did not. He spent at least a half hour in the cramped attic checking the line with a blue light. Then went outside to the compressor and checked it out as well. Always professional, informative and thorough.
Design Air was great to work with. Had them give me an estimate last winter to install new duct work for our heating system in the basement. They said we could wait until the Spring to figure out a good time for the work. Recently booked them for the job and everything went quite smoothly. Crew was terrific. On time, professional, easy to talk with. They ran into a small problem - due to the age of the house and the existing condition. But they had a solution and consulted with us before they continued. It all turned out fine. Highly recommend Design Air, Inc.
Called to repair AC. Thank you Mick K. Very fast response. Great service. I would recommend.
Update 6/3/21 - Shaun and Joey just left after working hard all day replacing my old A/C with a new improved model. Very friendly and professional. Joey worked tirelessly in my hot attic switching out the unit and poor Shaun was outside in a hale Storm ⛈ replacing the A/C unit. Now it works great 👍🏿. Can’t thank you all enough. I hear there are some 90 degree days heading our way.