GreenHomes America is the single unbiased source more homeowners turn to for improving the comfort, livability, air quality, safety, durability and energy efficiency of their homes. And in the process they increase the resale value of their homes.
A wonderful experience with the servicing of our cooling system today.
What a pleasure doing business with Design Air. As always from setting up an appointment to the completion of the service was excellent.
Out technician was Graig H. He is so nice and so knowledgeable. He explained everything in language I could understand. What a wonderful work ethic. You don’t see that all the time. Thank you Design Air for you always being there for our family and for sending us Graig H.
On Saturday I had my yearly a/c unit maintenance check. Mick came in and did an excellent job of evaluating my aging system. He explained the status of my system and recommended some solutions to help my system run more efficiently. I appreciated his candor and sincerity.
Mick performed a thorough examination of our air conditioning system, and revealed some serious blockage in the compressor grills. He carefully removed the built-up blockage and got us all set for season. He explained what he did, and provided suggestions to us regarding monthly maintenance. By far, the best service call we've had from Design Air to date. Thanks, Mick!
Jack Rome of Design Air just completed thorough checks of my A/C and heating systems, and I am thrilled with the service he provided. A few days earlier it had been warm so my wife turned on the A/C, and we both noticed a strange sound. A neighbor recommended Design Air. My wife called them this morning, and Jack came over about an hour later. Besides fixing the noise problem, he found and fixed a problem with the condensation drainage. At my request he also did a thorough check of the furnace and heating system and made a few minor repairs. The reasons I am giving 5 stars and saying that I'm thrilled with the service go well beyond find and fixing problems, however. First of all Jack is friendly, courteous, and professional. Secondly, he is clean - whenever he came into the house he wore coverings over his shoes so he wouldn't track in dirt. He would take them off whenever he had to go outside (to his truck or to look at the condenser), and then he would put them back on to come back inside. Thirdly, he explained everything he was doing, told me how much it would cost, and got my approval before proceeding. I will ask for Jack again by name.
Great service from Mick K at Design Air. Arrived promptly, showed his ID, was clear about what he was going to do and did it cleanly and efficiently. Went through the results of his inspection and recommendations and followed up quickly. Would recommend to others looking for good HVAC dealer and service.