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We are beyond thrilled with Gallett Air. We called them with no heat. They where at our house with in an hour. I know as a woman I was very happy with the way the service man spoke with me. I felt completely comfortable and safe. And with in a short time we had heat. We can't thank you enough for all your help. ( the service rep didn't even get frustrated with our dog who would not stop barking)
I've had a contract with GallettAir for 3 yrs. Servicemen are always prompt, courteous and knowledgeable. Never needed more than seasonal service until day after Thanksgiving. Woke up to no heat and no hot water! Carmine arrived about an hour after my call. He accurately assessed the situation and determined I needed a part that was no where to be found. I was frantic, expecting cold weather. He got me space heaters to hold me over and promised not to give up searching. Saturday morning he called and found the part in Medford which is far from where I live. He drove out there and returned and installed the part; keeping me informed all the time. Carmine - i can't thank you enough for your dedication and caring customer service Carmine!!
Very professional service! And reasonable price. The guys were friendly and quick. I am very happy with the cleaning result.
GalletAir came this morning to clean my Air Ducts. Mike and Mike were very cautious, clean, and aware. They did a wonderful job of cleaning my ducts and also pointed out that my water boiler would need to be replaced ASAP, due to a leaking valve and bubbling. I was aware and they were honest. Highly recommend!
GallettAir was very professional and did a great job with my Gas Conversion. They made sure they cleaned before they left and asked if we were happy with the job. They explained everything and they are a pleasure to work with. We would definitely recommend them for all your heating and A/C needs.