The John Betlem family is pleased to announce a milestone – John Betlem Heating & Cooling, Inc. is celebrating 75 years of meeting the home comfort needs of the Rochester, N.Y. area. The company, which was started in the 1940s by John Betlem and spans three generations, has grown to serve the city of Rochester, Monroe County and the surrounding areas.
Currently, John Betlem Heating & Cooling caters primarily to the residential market, with around 10 percent of their customers being light commercial. They focus mainly on replacement of pre-existing units as opposed to new construction. The company currently employs 48 and operates a fleet of 34 vehicles. Technicians are highly trained at the John Betlem Institute, an on-site educational center that provides apprenticeship training. Robert Betlem owns John Betlem Heating & Cooling, and his children Kathy, David, Steven, and Jim, as well as cousins Jim Lytle and Darryl Fishbaugh, are all a part of the company’s leadership committee.
The company specializes in designing, engineering, and installing complete comfort systems for owners of existing homes and buildings. They take special pride in the craftsmen they train and employ–a fact customers notice immediately in the attitude and integrity technicians bring to the job site. The entire company works hard to make the customer experience both hassle-free and enjoyable.
GreenHomes America is the single unbiased source more homeowners turn to for improving the comfort, livability, air quality, safety, durability and energy efficiency of their homes. And in the process they increase the resale value of their homes.
We just moved to Ontario area and had to find a contractor to service our hot water heater. I called a competitor and it was a no call no show. Then called John Betlem customer service, explained my situation and desperate to have hot water, was able to get me an appointment that day. Mike, technician, showed up timely, was polite and courteous. He was able to diagnose and repair the heater in no time. I will definitely be a long term customer and highly recommend John Betlem to friends or family.
John Betlem has maintained our heating system since the house was built in 2003. Their service has been outstanding and I appreciate the log record that is maintained on the furnace itself so I and they know what service has been performed and when. Their technicians are always courteous and professional and don't seem to mind my hoovering over them asking dumb questions. I recommend them highly.
NOTE: Do not confuse this company with Betlem Residential who serve the same area.
Our overall satisfactions with John Belem Heating and Cooling is that they are outstanding!!
They service our heating and air conditioning under their maintenance Advantage Plan.
They always remind us when it is time to setup our service and have days and hours that work for our busy schedules.
The technicians are courteous and always phone when they are on their way to our house and have NEVER been late.
Our (air conditioning) technician, Miles Viniski was GREAT, thorough, and knowledgeable. it would be wonderful to have him return for our heating service in the fall 2019.
I have been a customer for twenty years. I have two gas furnaces with air in my home. In addition I have a power generator and a tankless hot water heater - all installed and maintained by John Betlem Heating and Cooling.
During this time, I have found the technicians to be very competent, courteous, and on time (including holidays and nights).
It is unlikely to be with a company so long without having an issue and we did. It was a billing issue where I differed from their point of view. I can say, however, that it was resolved to my complete satisfaction.
So, it is clear that I recommend John Betlem Heating and Cooling..
I had Scott to have a check and repair on our cooling system this afternoon (06/12/2019). Scott is very professional and polite. Our cooling system works again. I will definitely call John Betlem company again for future services. I strongly recommend Scott and John Betlem heating and cooling, Inc.