The John Betlem family is pleased to announce a milestone – John Betlem Heating & Cooling, Inc. is celebrating 75 years of meeting the home comfort needs of the Rochester, N.Y. area. The company, which was started in the 1940s by John Betlem and spans three generations, has grown to serve the city of Rochester, Monroe County and the surrounding areas.
Currently, John Betlem Heating & Cooling caters primarily to the residential market, with around 10 percent of their customers being light commercial. They focus mainly on replacement of pre-existing units as opposed to new construction. The company currently employs 48 and operates a fleet of 34 vehicles. Technicians are highly trained at the John Betlem Institute, an on-site educational center that provides apprenticeship training. Robert Betlem owns John Betlem Heating & Cooling, and his children Kathy, David, Steven, and Jim, as well as cousins Jim Lytle and Darryl Fishbaugh, are all a part of the company’s leadership committee.
The company specializes in designing, engineering, and installing complete comfort systems for owners of existing homes and buildings. They take special pride in the craftsmen they train and employ–a fact customers notice immediately in the attitude and integrity technicians bring to the job site. The entire company works hard to make the customer experience both hassle-free and enjoyable.
GreenHomes America is the single unbiased source more homeowners turn to for improving the comfort, livability, air quality, safety, durability and energy efficiency of their homes. And in the process they increase the resale value of their homes.
I have been using John Betlem for my furnace inspections for years and they are a great company. Great staff! This fall I also had a new water installed and they did a great job. The staff is friendly and reliable. They always do a thorough job.
Amazing customer service from our first call to installation. Very professional and courteous, explained everything step by step. You would never even know we had work done.
The installation team were some of the nicest and most talented tradesmen we have ever worked with.
Best of all - they are Local and FAMILY Owned!!
Definitely would Highly Recommend and use again!
Thank you to everyone we dealt with at John Betlem Heating and Cooling :)
Love the new furnace and looking forward to the new cooling system this summer!
We have been dealing with John Betlem Heating and Cooling for more than 40 years and have always found them to be professional and genuine. Professional in their punctual arrival and efficient work ethic. Genuine in their honest appraisal of our heating and cooling equipment condition. We trust their opinion and follow their advice.
In particular, we are grateful for the extra effort John Betlem used in loaning us space heaters when our old furnace quit in the middle of a blizzard. The new furnace was installed early the next morning. Excellent service by dedicated people.
Our hot water heater stopped making hot water, but the John Betlem Heating and Cooling company came to the rescue and did a great job of getting things fixed up for us. I was impressed that they recommended calling the hot water heater manufacture to try to get the needed parts on warrantee before trying to sell me the parts that were needed for the repair. That saved us a lot of money, and assured that the parts would be correct for the job. Also impressive was how well the service technician listened to what to problem was, and how competently he did the repair. It was my first time with the Betlem company, but now I know where to go if I ever have hot water heater problems in the future.
John Betlem has maintained our heating system since the house was built in 2003. Their service has been outstanding and I appreciate the log record that is maintained on the furnace itself so I and they know what service has been performed and when. Their technicians are always courteous and professional and don't seem to mind my hoovering over them asking dumb questions. I recommend them highly.
NOTE: Do not confuse this company with Betlem Residential who serve the same area.