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Eric cleaned and tuned up our boiler which had not been cleaned in 2 years. (That's when it was installed) We could not find a company like Kool Temp that was willing to service our boiler. He did a great job!
Eric did a thorough job on repairing my aging heating system. I know it will get through the winter with the work that technicians did on the system. Thank you.
We had the young man Eric he was so professional and cared, he was so friendly and did an amazing job, he took the time to check everything and had attention to small details, he made sure he checked everything! What an outstanding enployee and hard working young man!! Thanks Eric!!
If you want a professional service, look no further.
I had 4 estimates for a new Mitsubishi AC/heating system for my home including Home Depot and Lowes. Mike from Kool Temp was the only one of the four that advised me of the rebates I will get from Central Hudson’s NYSERDA Clean Heat Program. The refund is quite substantial making Kool Temp by far the most competitive. On top of that, Mike promised to do all the paperwork to get me that refund. I am baffled how the competitors mentioned nothing of it.
When the proposal was sent, I had many questions which were quickly answered via email.
The job took 6 days in total. Every day, like clockwork, several Kool Temp vans, logos and all, would show up at 8am. A full crew wearing COVID masks, coverings on their shoes to not make a mess in the home got to work. They were neat, professional and friendly. They installed wall and ceiling units, hooked everything up to the electrical panel and tested everything before completion.
I am thrilled with the new system and have the utmost in confidence that if anything breaks, Kool Temp will be there for me.
I will suggest to anybody getting a new system to go with the in-ceiling heads vs the ones mounted on the wall if your home allows it.
Thank you Mike and crew of Kool Temp. Job well done!
Customer service and price were second to none. Had an issue that was quickly resolved. Always on time. The only thing preventing a full 5 star review is the access panel on the branch box was left off and the electric disconnect was left open. Otherwise a professional installation. Would definitely recommend and look to do additional jobs with this company.