It's simple. Reduce building energy use and improve comfort in ways that make sense for our customers and the planet. That's it, but there are some core values that drive us:
Dazzle our customers. We seek to delight customers not just with the technical quality of our work but with their entire experience, from initial contact to installation to life in a transformed home. We want every customer to recommend us enthusiastically to their friends and family.
Do it right. We seek to meet (and, when we can, to set) the highest standards of workmanship, installing quality materials so that they perform well for decades to come.
Take care of the planet. We seek not only to reduce energy use but to specify environmentally benign products, minimize waste, and extend the useful life of buildings. As a Tompkins County certified Rebusiness Partner, we are committed to minimizing business and construction waste.
Take care of our people. We seek to develop and retain highly trained and purpose-driven professionals in all positions in our company by providing a safe, fun and rewarding work environment. We are a Living Wage Employer certified by the Tompkins County Workers' Center, and we provide on-going training, health insurance and retirement benefits to our employees.
Never stop learning. We invest in training and research to keep our company at the forefront of the industry. We measure our results and incorporate feedback to continuously improve our operations. We are members of the Ithaca Green Building Alliance, local Chambers of Commerce, and the Sustainable Enterprise and Entrepreneur Network.
GreenHomes America is the single unbiased source more homeowners turn to for improving the comfort, livability, air quality, safety, durability and energy efficiency of their homes. And in the process they increase the resale value of their homes.
Sarah Cox from Snug Planet is excellent! So knowledgeable, thorough, clear, and concise. She also has a wonderful customer service demeanor, which makes her a pleasure to work with and have in your home. I learned so much about my house and it's energy saving capabilities- in addition to what is working well- during our audit. They are a fabulous resource and we are lucky to have them working in our community!
We used Snug Planet for Home Efficiency upgrades 10 years ago and I cannot even calculate the savings we have realized...more than paid for the work. And we are using less energy. Better for us...better for the Earth.
We not only reduced our carbon footprint by one whole chimney, but also cut our heating and cooking bills in half when Snug insulated the house. This year, we had them back to replace the attic insulation, and now we use only 3 air conditioners to cool this 5-bedroom, 1860s farmhouse.
First visit I had Susan- Excellent with tons of information & tips for which I followed and WOW...Then I had the big audit with Sarah- no fear of sticking her head up in the attic crawlspaces or crawling around in the underbelly of my kitchen. Pictures, tips, everything!!! When the blowers stepped in, Sarah took me around and I knew my place was cold, but now I know where and pretty much how to fix it, and the priority. One thing I do suggest is to have a loaded caulking gun ready for this test.
This is a wonderful company to work with. Appointments happen as scheduled, work starts when promised and is done effectively and efficiently. Jon is very knowledgeable and is able to explain what needs to be done, and why, in a clear manner. The contract was written clearly and was followed as promised. The men of the working team of three for our house were pleasant, polite, and fun to have around, were very respectful of our time and property, and were very skilled at doing the work. They did a great job! When the work was complete, they left the work area in good condition and double checked to be sure everything was finished to our satisfaction. We certainly recommend this company to anyone considering an energy audit and the necessary work required to make a house more energy efficient.