Derek was very helpful in explaining what he was going to be doing on the job in complete detail. He gave me a fair price on the estimate on the repairs. When he came out to give the estimate he was extremely courteous and professional to my wife. When he and his helper Sergio came out to complete the repairs they were extremely courteous and clean about the repairs. They completed the repairs in a timely fashion. They were very clean about their work. The repairs were completed professionally and correctly. I would highly recommend this crew and company to other people for repairs.
Thank you Bruce Gates

Roberto has been outstanding throughout the entire time. Very polite, professional and knowledgeable. He has been able to assist us with all of our plumbing issues in one day. Prior to his visit it had taken 5 plumbers and hundreds of dollars to figure out that we needed a full water heater replacement. I highly recommend his service and will keep his contact for my family's plumbing needs.

I absolutely loved the entire process from sales to installation. The salesman was not pushy at all, he simply educated me about the water softeners and let me decide. I finally decided to buy one six months later.
The instllinstal guys were fantastic as well! They were professional and courteous, being sure to cover my floor and wear covers on their shoes at all times. They clearly explained the services involved in the installation and performed everything amazingly!

Terry was knowledgeable and responsive during the sales process, and Samuel knocked the install out of the park. New system is better than expected. I will be a repeat customer of Superior for future products.

Update: The new water softener had a manufacturer defect, Superior came out quickly and identified the issue. They let me know that they would need to bring out an new unit to resolve the issue. As of this writing it has been 2 business days and they haven't reached out. I will be calling them today, and I am sure it will all work out. But be aware they are humans and still make mistakes ;). Still a satisfied customer, for now.

I've only been dealing with Superior Water and Air for a couple of months, but so far they have been top notch! Customer Service (candor, response time, etc.) and product quality have been exceptional. Time will tell how things work for the long term, but so far I have been extremely impressed! In particular I want to call out Martin A. I don't know that I have ever experienced better customer experience than I have with him. He is extremely knowledgeable and forthcoming when answering and addressing all questions and concerns. Incredible!