GreenHomes America is the single unbiased source more homeowners turn to for improving the comfort, livability, air quality, safety, durability and energy efficiency of their homes. And in the process they increase the resale value of their homes.
My AC stopped blowing cold air yesterday evening and I called Tom’s Mechanical at 8:00 am the following morning. As usual, the staff that handled my call was friendly, professional, and fast. They gave me a two hour window for when a tech would contact me. I actually received a call from the office earlier than the time specified to see if us was available earlier, which was fantastic. The tech, Erik was well dressed, professional, and friendly. He listened intently to what I was experiencing and then went to work. He came back shortly and explained in layman’s terms what the issue was and the cost associated with said repair. He made the repair quickly, tested the results and we settled up.
If you need any HVAC work, I would highly recommend Tom’s Mechanical. Every time they are out, every single tech has been presentable and professional. Their office staff is always top notch and in a world where it is tough to find fair and reputable companies, Tom’s Mechanical is one of them.
Exceptional customer service! I was able to have someone come out within hours. I’m very pleased and have used this company twice so far. They are honest and easy to work with.
Frank was open and honest on his findings when he did a diagnostic on my ac unit. He gave me choices without pushing as salesman but as true technician.
I feel very confident to sign up a maintenance agreement to help me over years. I am very glad to find a great company to work with. I am person who be with them for long time just like my insurance.
Was very pleased I was able to get an appointment on the weekend. The technician showed up about an hour prior to the appointment. He as able to diagnose and restore my air conditioning system to a working state in about 30 minutes. He was knowledgeable, answered several additional questions I had and very courteous. High marks to Luis!
I reached out to Tom’s after 6:00 pm on a Tuesday with an emergency as part of my ceiling had given out and I was worried it had to do with my unit. I was able to talk to their after hours service within seconds who immediately sent a message out to their technician Luis Gil. Luis arrived promptly 20 minutes later with a big smile and willingness to help, within minutes he identified that the issue was my water heater and not my unit and proceeded to shut the water valve and turn off the switch to the heater in order to avoid additional damage to my ceiling. I can’t thank Luis or Tom’s enough for being there for me when I needed it most! This is an outstanding company with even more outstanding technicians! Highly recommend!