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Our A/C has been experiencing issues for the past five years and specifically two months after our home finished so as anyone can imagine its been a whirlwind of emotions with still no true indication of what’s going on with our unit. We have wasted hundreds of dollars in service diagnostic fees with companies and technician over the years but more so recently, just to get different issues with each company. We received one last week and wanted a second opinion so my neighbor received Snappy and my 1st interaction with Timothy was amazing! He was very kind, personable, and so patient with answering all of my questions! He placed us for the 1st appointment the next business day due to learning about this experience. I also spoke with Tracy and she was also very upbeat, helpful and kind!
Patrick came out and if we could him 10/10, we gladly would! He was professional, kind, very knowledgeable and diligent in trying to help us once and for all. We felt safe and comfortable to finally be able to trust a second opinion around our unit!
We are very thankful for Patrick expertise and responsiveness! We also appreciate Timothy and Tracy’s willingness to help and to share kindness!
Thank you all!
They came, they assessed thn conquered! It was a positive and thourough experience with no hidden fee's. Gerardo knows his stuff! He was straight forward, kind, professional and answered all my questions. If I we're to call for another issue, and recommend a person to come to my home, hands down, I wldnt trade Gerardo for anyone else. Thanks again guy! And thank you Snappy for your outstanding techs!
Snappy electric was on time and Gerardo was excellent. Did the job quickly efficiently? No small talk. Did everything just exactly like we asked? We'll definitely use them again. Recommend highly
Snappy was prompt returning my email. Patrick was sent to my home and I was so impressed! Patrick is kind, friendly, professional, the whole package folks! I don’t want anyone else serving my HVAC after Patrick and Snappy came to our rescue! Call Snappy, ask for Patrick! You will not be disappointed! Not only did they fix our problem, the experience was pleasant! I’m a customer for life!
Patrick was nice and efficiently diagnosed the issue with my HVAC unit - snappy also has been really great about scheduling and working through any minor issues when it came to the appointment. Would recommend.