Shows up on time and follows up with what they say they are going to do. Work is always done correctly and the technicians are friendly and thorough. Brian came to service our plumbing and did a terrific job. Very nice guy.

Called several companies that had so called emergency services. Snappy was the only one who said they could come out. Originally was told they could come out that evening but could not give me a time. Snappy called back 15 minutes later and said her technician was on the way . Dennis, a very pleasant individual , arrived. He immediately got to work, diagnosed and fixed the issue. Within 30 minutes I had cool air flowing. Dennis was very knowledgeable and very competent. I had read most of the reviews about how great Snappy is. I was skeptical to say the least. I'm a believer now. We will be in the market for a new system in the next couple of years and yes I will use Snappy. I would highly recommend avoiding the other name brands and use Snappy. I called them all for their so called emergency service. They all acted like they didn't have clue.

Dennis is a great tech. One of the things I like about Snappy is that the same tech has come out each time. And the benefit to that is that he remembers the issues and conversations from the prior visits.
He also made a few recommendations for improvements that make a lot of sense.
I like Snappy. They may not be the cheapest, definitely not the most expensive, and have treated me well as their customer.

This company was very responsive from the initial phone call to the completion of the job. Our plumber, Steve's work is that of a perfectionist; we were so lucky to have had him do our job. I do not hesitate to give them the highest rating.