Today our heat wasn’t working properly. I called Snappy this morning and they sent Reggie out to the house just a couple of hours later. After a very thorough inspection of what was going on, we were given the news that we already knew, we would need a new outdoor unit. Reggie gave us several options to choose from and explained in detail each one. The pricing was good, and the honesty was very much appreciated. We added the new Halo UV light to our order. This is an awesome thing to have. It kills virus and bacteria in the air! I don’t have to use Lysol anymore. They also do duct cleaning . Being a new home fir us, we are having that done as well.
We have been with Snappy for about 5 years, and for these past 5 years we had our favorite tech come every time we needed them. His name was Dennis. He was always in a great mood, and always put me in one to. He was friendly and cared about how he treated people. He was awesome, I looked forward to his visits, and he will be greatly missed.

Snappy lived up to their name. They were at my house less than 24 hours after the water heater failed. The technician (Reggie) did an exceptional job of explaining the options and made me feel confident in my choice of a replacement water heater. I highly recommend their service.

Zach was beyond what I could have imagined. He was professional, understanding and thorough in explaining our electrical issues. Not once did I think he was trying to sell me more than what I needed, but felt like he told me things I need to direct my attention to. Will definitely use Snappy for my futures. I just hope everyone else is as good and thoughtful as Zach.

I was very pleased with the work Stephen did at our house. First of all, he was on time, which is greatly appreciated! He took care of the requested repairs and then made recommendations for us in the future that will help us save money. Very professional technician!

Clyde changed the filters in 2 of my Heat/Air units. He was prompt and provided excellent recommendations for future projects. He introduced me to new products and was enthusiastic about how they would be affective.